Data Protection Policy

Who we are 

https://souq2door.com – Souq2Door W.L.L. is located in Office 211, Yateem Centre, Manama, Kingdom of Bahrain. We are registered under the Ministry of Industry, Commerce and Tourism in Bahrain. Souq2Door is a marketplace which provides an online platform for Traders to showcase unique  products. This platform enables customers to purchase directly from Bahrain Traders under one platform. 

What personal data we collect and why we collect it

We store your name, email address, transaction details, IP address, personal account preferences, purchase information and cookies to process your order. Contact forms, comments and cookies also generate personal data.

Comments

To help spam detection, customers data and IP address details are collected in comments.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture if provided is visible to the public in the context of your comment.

When leaving a comment on our site you may opt-in to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Our login page sets a temporary cookie to determine if your browser accepts cookies which is discarded when you close your browser.

Upon login, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. We remove the login cookies when you log out.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store your name, email address and IP address allowing us to contact you. We retain contact form submissions for customer service purposes only. Your personal information submitted through contact forms is not used for marketing purposes, it is not our policy to bombard our customers with aggressive marketing campaigns. Should you wish to opt in for updates we will happily supply you with the information you require. 

Cookies

When leaving a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We activate a temporary cookie when you log in. This cookie determines if your browser accepts cookies. The cookie contains no personal data. The cookie will be discarded when the customer closes the browser.

We also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Once you log out of your account the cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Souq2Door does not collect and never sells any analytics data. We respect your personal information and privacy. 

Who we share your data with

To process your order we are required to share customer information with third party service providers such as hosting agents, vendors/traders, payment processing agents and courier companies. If purchasing fine jewellery we are legally required to retain your ID to prevent anti money laundering purchases. As our gold and silver is exceptional value for money, stringent anti money laundering rules and regulations are followed by every fine jewellery seller in Bahrain. 

Should you require details of third party providers, contact us at admin@souq2door.com.

How long we retain your data

We retain the metadata indefinitely for any comments and reviews. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (note the username cannot be changed). 

What rights you have over your data

If you have an account on this site, or have left comments/reviews, you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We use an automated spam detection service for all comments.

For more information please Contact Us

How we protect your data

Our website has advanced security protection to protect your data, your privacy is of the utmost importance to us. 

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